FQA

Do I need to set up an account to make purchases?

You don’t require an account to make a purchase on luladott.com, but we do encourage you to create an account so that you can track your orders and see any status.

How will I know if you received my order?

Upon completion of your order, you will receive an email to the email address provided at the time of placing the order. 

Can I change my order?

Once orders have been confirmed, we are unable to change the order at the time.

Can I cancel my order?

If your order has not shipped, please email contact us and we can cancel your order immediately.

Once your order has shipped you can’t cancel your order.

 

 

Order Shipments

How long until my order ships?

If you have selected during checkout any regular shipment with no priority or upgrade option, we will ship your order the next 7-20 days after being processed. Processing an order could take up to 2-3 business days.

Trouble tracking my order

If you have any trouble tracking your order, you can e-mail us with your order information and we will get in contact with the shipping company.

 

 

Currency & Payment Methods

What payment methods are available?

We do accept major credit cards and PayPal. You don’t have to sign up on paypal.com to make a payment for your order.

What currencies do you support?

All our currencies are listed in USD (American Dollars).